# Pandafile

> Pandafile is a free file transfer service: send big files up to 5 GB a week for free with a link or by email, no account needed. Pandafile Pro sends up to 1 TB per transfer for £12 a year (£1 a month).

- Free: send up to 5 GB a week (rolling 7 days), no account needed to get a link. Free transfers are deleted after 3 days. Free is funded by ads.
- Pro: £12 a year (equal to £1 a month): up to 1 TB per transfer, files kept 30 days, no ads, password protection, 14-day money-back guarantee.
- Send by link or by email. Email sending: the sender confirms their own email once with a 6-digit code; each recipient gets a personal link; the sender is told when each recipient downloads; recipients get a daily reminder until they download.
- Resumable uploads: a dropped connection continues where it stopped. Whole folders keep their structure. Download single files or everything as one zip. Preview photos, videos and PDFs in the browser.
- Privacy and security: servers and storage in the EU (Helsinki, Finland), HTTPS in transit, files deleted permanently when the transfer expires, no selling of personal data.
- Works in any browser on phone, tablet and computer; nothing to install. Available in 20 languages.
- Operated by 3XAYA LTD, company no. 17437429, 128 City Road, London EC1V 2NX, United Kingdom. Contact: hello@pandafile.co.

## Main pages

- [Send files (home)](https://pandafile.co/): upload and share in seconds
- [Pricing](https://pandafile.co/pricing): Free vs Pro
- [Free file transfer up to 5 GB, no account needed](https://pandafile.co/free-file-transfer)
- [Send large files free, up to 5 GB](https://pandafile.co/send-large-files)
- [Send large video files in full quality](https://pandafile.co/send-large-video-files)
- [Send photos in full quality, with no compression](https://pandafile.co/send-photos-full-quality)
- [Send a whole folder and keep its structure](https://pandafile.co/send-a-folder)
- [Send files without an account or sign-up](https://pandafile.co/send-files-without-account)
- [Secure file transfer, hosted in the EU](https://pandafile.co/secure-file-transfer)
- [Send up to 1 TB per transfer for £1 a month](https://pandafile.co/send-up-to-1tb)
- [About and company information](https://pandafile.co/about)

## Help Center (100 guides)

- [Help Center](https://pandafile.co/help)
- [Getting started](https://pandafile.co/help/category/getting-started): How do I send a large file? Your first transfer in 60 seconds; What is Pandafile and how does it work?; Is Pandafile really free? Limits, catches and Pro explained; Get a link or send by email: which should I choose?; Do I need an account to use Pandafile?; File too large to email? Pandafile vs email attachments; How do I change the language on Pandafile?; How do I send large files from my iPhone or Android phone?; Which browsers does Pandafile work in?; Why are there ads on Pandafile, and how can I remove them?
- [Sending files](https://pandafile.co/help/category/sending): How do I send very large files, up to 1 TB?; How do I send a whole folder and keep its structure?; Do I need to keep the tab open while uploading?; How do I add a title and message to my transfer?; How do I choose files to upload with the file picker?; How do I drag and drop files into Pandafile?; How do I send files from my iPhone or Android phone?; How do I send lots of files at once?; How do I share my Pandafile link on WhatsApp, Slack or SMS?; My upload stopped or my Wi-Fi dropped. Will it resume?
- [Email & notifications](https://pandafile.co/help/category/email-transfers): How do I send files to several people at once?; Why do I need a 6-digit code to send by email?; Can I change or add recipients after sending?; Does each recipient get their own download link?; Does Pandafile remind people to download their files?; How do I know when someone has downloaded my files?; How do I stop Pandafile reminder emails?; Pandafile code not arriving? Here’s what to do; Pandafile emails going to spam? How to fix it; What does the Pandafile email look like for recipients?
- [Receiving & downloading](https://pandafile.co/help/category/receiving): How do I download all files at once as a ZIP?; How do I open a Pandafile link someone sent me?; Can I save Pandafile files to Google Drive, iCloud or OneDrive?; How do I ask the sender to resend Pandafile files?; How do I download just one file from a Pandafile transfer?; How do I download Pandafile files on iPhone or Android?; How do I unzip a file on Mac, Windows, iPhone or Android?; Is it safe to open a Pandafile link?; Pandafile link expired: can I still get the files?; Why is my Pandafile download slow or stuck?
- [Limits, plans & Pro](https://pandafile.co/help/category/limits-plans): How much can I send for free? The 5 GB weekly limit explained; What do I get with Pandafile Pro?; Can I get a refund on Pandafile Pro? The 14-day money-back guarantee; How do I cancel my Pandafile Pro subscription?; How do I upgrade to Pandafile Pro?; How long are my files kept? 3 days on Free, 30 days on Pro; How much is Pandafile Pro? £12 a year, billed yearly; Is Pandafile Pro unlimited? The 3 TB a month fair-use guide; When does my free space come back? How the rolling week works; Why does my free limit count my device and network?
- [Account & sign-in](https://pandafile.co/help/category/account): How does Pandafile sign-in work without a password?; Can I change the email address on my Pandafile account?; Can I use my Pandafile account on my phone and computer?; How do I delete a transfer before it expires?; How do I delete my Pandafile account?; How do I get a copy of my data from Pandafile?; How do I sign in with the email link (magic link)?; How do I sign out of Pandafile?; How do I use the 6-digit code to confirm my email?; Where can I see the files I have sent?
- [Privacy & security](https://pandafile.co/help/category/privacy-security): Where are my files stored? (EU servers); Who can see the files I send with Pandafile?; Are Pandafile download links secure?; Does Pandafile sell my data?; How do I password protect a transfer?; How to access, export or delete your data (GDPR); How to spot fake Pandafile emails (phishing); Is Pandafile encrypted? HTTPS explained; What cookies does Pandafile use? Ads and consent; What data does Pandafile keep, and for how long?
- [Troubleshooting](https://pandafile.co/help/category/troubleshooting): Why is my upload stuck at 0%?; Can't upload at work? Company firewalls, proxies and VPNs; Downloaded ZIP file won't open or says it's damaged; Getting an error in your browser when uploading or downloading?; My 6-digit email code has expired or never arrived; My file is too big to send. What can I do?; Pandafile link not found or expired: why and how to fix it; Pandafile not working in Safari on iPhone, iPad or Mac?; Weekly limit reached: what it means and what to do; Why is my upload so slow and how can I speed it up?
- [Guides for creators](https://pandafile.co/help/category/use-cases): How do I send wedding photos to clients in full resolution?; How to send raw video footage that is too big for email; Best practices for naming files and when to zip before sending; Can I use Pandafile instead of a USB stick?; How can architects send CAD files and drawing sets?; How can students send large project files for free?; How do I send large files to someone in another country?; How to send a print-ready PDF to a printer; How to send music stems, multitracks and masters; How to share game builds with playtesters
- [Policies & safety](https://pandafile.co/help/category/policies): What files am I not allowed to send with Pandafile?; Who owns Pandafile? Company details and where data is kept; How do I contact Pandafile support?; How do I report a Pandafile link or illegal content?; How do I send a copyright takedown notice to Pandafile?; How does Pandafile protect children and handle CSAM?; My transfer was removed. How do I appeal?; Pandafile terms of service in plain English; Refunds, complaints and your consumer rights; What happens after I report a Pandafile transfer?

The Help Center is available in all 20 languages, e.g. https://pandafile.co/da/help and https://pandafile.co/de/help.

## Policies

- [Terms of Service](https://pandafile.co/terms)
- [Privacy Policy](https://pandafile.co/privacy)
- [Cookie Policy](https://pandafile.co/cookies)
- [Report illegal content](https://pandafile.co/report-abuse)

## Languages

- [English](https://pandafile.co/)
- [Español](https://pandafile.co/es/)
- [Français](https://pandafile.co/fr/)
- [Deutsch](https://pandafile.co/de/)
- [Português](https://pandafile.co/pt/)
- [Italiano](https://pandafile.co/it/)
- [Nederlands](https://pandafile.co/nl/)
- [Polski](https://pandafile.co/pl/)
- [Dansk](https://pandafile.co/da/)
- [Русский](https://pandafile.co/ru/)
- [Українська](https://pandafile.co/uk/)
- [Türkçe](https://pandafile.co/tr/)
- [العربية](https://pandafile.co/ar/)
- [हिन्दी](https://pandafile.co/hi/)
- [Bahasa Indonesia](https://pandafile.co/id/)
- [Tiếng Việt](https://pandafile.co/vi/)
- [ไทย](https://pandafile.co/th/)
- [简体中文](https://pandafile.co/zh/)
- [日本語](https://pandafile.co/ja/)
- [한국어](https://pandafile.co/ko/)

## Optional

- [Full text for AI assistants](https://pandafile.co/llms-full.txt)