Your files stay in the EU

Pandafile's servers and storage are located in Helsinki, Finland. That means your files are stored within the European Union, rather than being spread across data centres around the world. For many businesses, freelancers and individuals, knowing exactly where data is kept matters. Pandafile is operated by 3XAYA LTD, based in London, UK. We never sell personal data. Our job is simply to get your files from you to the people you choose, and then remove them.

Encrypted in transit with HTTPS

Every upload and download on Pandafile uses HTTPS encryption. This protects your files as they travel between your device, our servers and your recipient's device, so they can't easily be read by others on the same network, such as public Wi-Fi in a café or hotel. Sending by email adds another layer of control. Each recipient gets a personal link, and you're told when each person downloads, so you know exactly who has collected your files.

Automatic, permanent deletion

Files shouldn't hang around forever. On Pandafile, every transfer has an expiry date. Free transfers are deleted after three days, and Pro transfers after 30 days. When a transfer expires, or when you delete it yourself, the files are removed permanently from our storage. This keeps your data footprint small and means old documents aren't sitting online long after they've been downloaded. You stay in control of how long your files exist.

Password protection with Pro

For sensitive files, Pandafile Pro lets you add a password to a transfer. Only people who know the password can open it, even if the link is forwarded on. Share the password separately, for example by phone or in a different message, for extra peace of mind. Pro costs £12 a year, which is £1 a month, and also gives you up to 1 TB per transfer, 30 days of storage and no ads. It comes with a 14-day money-back guarantee.

Questions

Is Pandafile a secure way to send files?

Pandafile uses HTTPS encryption for all uploads and downloads, stores files on EU servers in Helsinki, Finland, and deletes them permanently when a transfer expires. Pro users can also add a password to a transfer.

Where are my files stored?

All files are stored on Pandafile's servers in Helsinki, Finland, within the European Union. Files travel over HTTPS encryption. Pandafile is operated by 3XAYA LTD in London, UK.

Are my files deleted after the transfer?

Yes. Free transfers are deleted permanently after three days, and Pro transfers after 30 days. You can also delete a transfer yourself at any time, and the files are removed permanently.

Can I password protect a file transfer?

Yes, with Pandafile Pro. You can add a password to any transfer so only people who know it can open the files. Pro costs £12 a year and has a 14-day money-back guarantee.

Do you sell my data?

No. Pandafile never sells personal data. The free plan is funded by ads, and Pro has no ads at all.

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