Do I need to keep the tab open while uploading?
Yes. Your files are uploaded by your browser, so keep the Pandafile tab open until you see "Sent!". You can switch to other tabs and apps, but closing the tab or browser stops the upload.
Pandafile works entirely in your browser with no app to install. The flip side is that the browser tab does the uploading, so it needs to stay open until the transfer is finished.
What you can and can't do
- Switch tabs: fine. The upload keeps going in the background.
- Use other apps: fine, on a computer.
- Minimise the browser window: fine on a computer.
- Close the Pandafile tab or quit the browser: the upload stops.
- Shut down or restart your computer: the upload stops.
- Let your computer go to sleep: the upload pauses and carries on when it wakes, as long as the tab is still open.
The "Leave site?" warning
If you try to close the tab, refresh or navigate away while files are still uploading, your browser shows a warning that your upload stops if you leave the page. Choose Stay to keep going. If you choose Leave, you'll need to add the files and send them again.
Keeping long uploads safe
- Plug your laptop into power.
- Turn off automatic sleep, or set it to a long time, while the upload runs.
- Keep the Pandafile tab open. Pinning it can help you avoid closing it by accident.
- Wait for the "Sent!" screen, then copy your link or check that your emails have gone.
If the upload does stop because of a dropped connection rather than a closed tab, it will carry on by itself when you are back online. That is the resumable upload at work.
