How do I delete a transfer before it expires?
Open Your account, find the transfer under Your transfers and press Delete, then confirm. The link stops working at once and this cannot be undone.
Every transfer deletes itself when it expires, but you do not have to wait. If you sent the wrong file, sent it to the wrong person or simply want it gone, you can remove it yourself.
Delete from Your account
- Sign in with the email address you sent from.
- Open Your account and find the transfer under Your transfers.
- Press Delete on that row.
- Read the message Delete this transfer? This can't be undone, and confirm.
Delete from the download page
When you are signed in as the sender and open your own download link, you also see a Delete now button. Pressing it removes the transfer and shows Deleted. The link no longer works.
What happens next
- The link stops working straight away for everyone, including recipients who have not downloaded yet.
- Anyone who opens the link sees that the sender deleted the transfer.
- Reminder emails to recipients stop.
- Files someone already downloaded stay on their device. We cannot pull them back.
I sent it without signing in
Transfers made as a guest with Get a link are not linked to an account, so there is no Delete button for them. They are deleted automatically after 3 days. If a guest link was shared by mistake and contains something sensitive, email hello@pandafile.co with the link and we will help.