How do I password protect a transfer?
Password protection is part of Pandafile Plus and Pro. Type a password in the Password field before you click Get a link or Send by email, then share the password with your recipients separately.
A password adds a second lock to your transfer. Even if the link ends up with the wrong person, they cannot open the files without the password.
Who can use it
Passwords are a Plus and Pro feature. Plus costs £2.99 a month or £24.99 a year and gives you up to 250 GB per transfer, 14 days of storage and no ads. Pro costs £5.99 a month or £49.99 a year and gives you up to 1 TB per transfer and 30 days of storage. On the free plan the Password field is shown but marked as a paid feature.
Adding a password
- Sign in with your Plus or Pro account and add your files or a folder on the home page.
- Find the Password field below your file list and type a password.
- Choose Get a link or Send by email as normal.
- Tell your recipients the password through a different channel, such as a phone call or text message.
What your recipients see
When someone opens the link, they see a page saying the transfer is protected, with a box for the password. Once they type it correctly, the file list appears and they can download single files or everything as a ZIP. Their browser remembers the unlock for about a day, so they do not need to re-enter it for every file.
Good password habits
- Never put the password in the same email or message as the link. If both travel together, the password adds very little.
- Use a few unrelated words rather than a short word with numbers. It is easier to say over the phone and harder to guess.
- Use a different password for each transfer, and never reuse one of your own account passwords.
