How long are my files kept? 7 days on Free, 14 on Plus, 30 on Pro
Free transfers are available for 7 days, Plus transfers for 14 days and Pro transfers for 30 days (extendable to 90). After that, the files are deleted and the link stops working.
Pandafile is built for sending files, not for storing them forever. Every transfer has an expiry date, and when it passes, the files are deleted from our servers.
- Free: files are kept for 7 days after you send them.
- Plus: 14 days after you send them. Pro: 30 days, and you can extend them up to 90.
Where you and your recipients see the expiry
The download page shows how long is left, right next to the download buttons. Recipients can download single files or everything as one ZIP, with folders kept, at any point before the transfer expires.
If you sent by email, recipients who have not downloaded yet get one reminder a day until they download or the transfer expires. They can turn these off with the one-click "don't remind me" link.
What happens when a transfer expires
The files are deleted and the link shows that the transfer is no longer available. We cannot bring expired files back, so make sure your recipients have downloaded what they need in time.
Can I delete a transfer sooner?
Yes. If you are signed in, your Dashboard lists your transfers and lets you delete any of them straight away, for example if you sent the wrong file.
Need more time?
Plus keeps files for 14 days (£2.99 a month), and Pro keeps them for 30 days and lets you extend them up to 90, which suits clients who are slow to download or projects that take a few weeks to review (£5.99 a month). Both also remove ads for you and your recipients. There is no option for permanent storage on any plan.
