How does Pandafile protect children and handle CSAM?

2 min read · Updated 2026-11-13

Short answer

Child sexual abuse material is never allowed. A report takes the transfer offline straight away, confirmed material is reported to the Internet Watch Foundation and National Crime Agency, and the file is blocked from re-upload.

Protecting children is not up for debate. Child sexual abuse material (CSAM), and anything that sexualises children, is banned on Pandafile with no exceptions. We act on it faster than on any other kind of report.

Four connected boxes: a report is made, the link goes offline at once, it is reported to the IWF and NCA, and the file is blocked by fingerprint, with a note that you can report anonymously
What happens when child abuse material is reported

If you come across it

  1. Do not download, forward, copy or screenshot it. Close the page.
  2. If you can, go back to the link and select Report this transfer at the bottom of the page.
  3. Choose It contains child sexual abuse material and select Send report. You do not have to give your email.
  4. You can also report it directly to the Internet Watch Foundation at report.iwf.org.uk, or to the police.

What we do

  • The transfer is taken offline as soon as the report arrives, before review, so nobody else can download it.
  • A person reviews the report as a priority.
  • Confirmed material is reported to the Internet Watch Foundation (IWF) and the National Crime Agency (NCA), or other competent authorities.
  • The file is blocked from being uploaded again, using a file fingerprint.
  • The sender's account may be suspended, and we cooperate with law enforcement as the law requires.

Age and accounts

You must be at least 16 to use Pandafile, or older if the age of digital consent is higher where you live. If you believe a child is in immediate danger, contact your local emergency services first.

Questions about our approach to child safety, or authorities that need to reach us, can write to abuse@pandafile.co, our single point of contact under the EU Digital Services Act and the UK Online Safety Act.

Related guides

How do I report a Pandafile link or illegal content?Open the Pandafile link, scroll to the bottom and choose Report this transfer. Pick a reason, add details if you like, and send. You can also email abuse@pandafile.co.What happens after I report a Pandafile transfer?We confirm your report if you left an email, a person reviews it (normally within 24 hours), and if the content is illegal or breaks our terms we delete it, block it from re-upload and tell the sender why.What files am I not allowed to send with Pandafile?You can send almost anything you have the right to share. Illegal content is never allowed: child sexual abuse material, pirated or copyright-infringing files, malware, terrorist content, non-consensual intimate images, stolen data, and spam or phishing.Who owns Pandafile? Company details and where data is keptPandafile is operated by 3XAYA LTD, registered in England and Wales under company number 17437429, at 128 City Road, London EC1V 2NX. Files are stored in Helsinki, Finland, and the database is in Frankfurt, Germany.
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