My file is too big to send. What can I do?
On the free plan you can send up to 10 GB in total per rolling 7 days, so a single file bigger than what you have left won't fit. Shrink or split it, wait for space to free up, or use Plus for up to 250 GB per transfer or Pro for up to 1 TB.
Pandafile's free plan covers 10 GB in total per 7 days. That allowance is shared by everything you send, so a 38 GB video won't fit at all, and a 5 GB file won't fit if you've already sent 6 GB this week. The upload page tells you how much you have left before you start.
Option 1: make it smaller
- Video: export at the resolution and bitrate the recipient actually needs. A review copy is often a fraction of the master's size.
- Photos: send JPEGs for previews and keep RAW files for the final delivery.
- Folders: remove duplicates, caches and old versions before you upload.
- Already-compressed files (video, JPEG, MP3, ZIP) barely shrink when zipped again, so don't count on that.
Option 2: send it in parts
If the total is just over your allowance, send the most urgent part now and the rest when space frees up. The upload page shows exactly when that is. Splitting one very large file into pieces is possible with archive tools, but it makes life harder for your recipient, so we only suggest it as a last resort.
Option 3: Pandafile Plus or Pro
Plus costs £2.99 a month or £24.99 a year and lets you send up to 250 GB per transfer, with files kept for 14 days. Pro costs £5.99 a month or £49.99 a year and lets you send up to 1 TB per transfer, with files kept for 30 days instead of 7. Both have no ads for you or your recipients and let you protect transfers with a password. Pro fair use is around 10 TB a month.
