Weekly limit reached: what it means and what to do
Free sending is limited to 10 GB in total per rolling 7 days. When you hit it, the upload page tells you exactly when space frees up again; you can wait for that, or upgrade to Plus (£2.99 a month) for up to 250 GB per transfer or Pro (£5.99 a month) for up to 1 TB.
Pandafile's free plan lets you send up to 10 GB in total every 7 days, with no account needed. It is paid for by ads. When you've used that 10 GB, the upload page shows a weekly limit message instead of letting you add more files.
How the 7 days work
The limit is a rolling 7 days, not a calendar week. Each upload counts for 7 days from when you sent it, then drops off. So if you sent 3 GB on Monday and 2 GB on Wednesday, 3 GB comes back the following Monday and the rest the Wednesday after. The meter shows "X GB of 10 GB left this week" and when the next space frees up.
Why switching browser or device doesn't reset it
To keep the free plan fair and sustainable, usage is counted per person across email address, IP address, IP network and device. Trying another browser, a private window or a different email usually leads back to the same allowance. We'd rather be upfront about that than have you waste time.
Your options
- Wait until the time shown on the upload page, then send again.
- Send only what's urgent now, if your files fit in the space that frees up first.
- Upgrade to Plus for £2.99 a month or £24.99 a year (up to 250 GB per transfer, files kept for 14 days) or to Pro for £5.99 a month or £49.99 a year (up to 1 TB per transfer, files kept for 30 days). Both remove ads for you and your recipients and add password protection. Pro fair use is about 10 TB a month.
Think the meter is wrong?
If you share a network, for example in an office, student halls or a café, and believe you've been limited because of other people's uploads, email hello@pandafile.co with roughly when you saw the message. We'll take a look.
