Does Pandafile remind people to download their files?
Yes. Anyone you emailed who hasn’t downloaded yet gets one reminder a day. Reminders stop when they download, when the files expire, or if they click “Don’t remind me”.
Emails get buried. To make sure your files actually reach people before they disappear, Pandafile sends a gentle reminder to anyone who hasn’t downloaded yet. You don’t have to do anything; it happens automatically for every transfer sent by email.
Who gets a reminder
- Only recipients you sent to with “Send by email”. Shared links (“Get a link”) have no recipients to remind.
- Only people who haven’t downloaded yet. Each person is tracked separately through their personal link.
- At most one reminder per day per transfer.
What the reminder says
The subject reads “Reminder: files from” followed by your email address and “are waiting for you”. Inside, it says what you sent, that they haven’t downloaded it yet, and the date the files will be deleted. There’s a “Get your files” button with their personal link.
When reminders stop
- The recipient downloads the files.
- The transfer expires: after 7 days on the free plan, 14 days with Plus or 30 days with Pro.
- You delete the transfer from your Dashboard.
- The recipient clicks “Don’t remind me about these files” at the bottom of a reminder.
You can’t turn reminders off as the sender yet, and you can’t choose the time they’re sent. If you’d rather nobody gets reminders, use “Get a link” and share the link yourself.
