Email & notifications

Codes, recipients, reminders. 10 guides.

01 How do I send files to several people at once?Choose “Send by email”, type up to 10 email addresses separated by commas, confirm your own email and press Send. Everyone gets their own personal link to the same files.3 min02 Why do I need a 6-digit code to send by email?To send by email, Pandafile checks the address is really yours by emailing you a 6-digit code. Type it in, press Confirm, and you can send. The code works for 15 minutes.2 min03 Can I change or add recipients after sending?Not directly: recipients are fixed once you press Send. To add someone, send them a new transfer. To take the files back from everyone, delete the transfer from your Account page.3 min04 Does each recipient get their own download link?Yes. Each person you email gets a personal link to the same transfer. It lets Pandafile tell you who downloaded, and remind only the people who haven’t.2 min05 Does Pandafile remind people to download their files?Yes. Anyone you emailed who hasn’t downloaded yet gets one reminder a day. Reminders stop when they download, when the files expire, or if they click “Don’t remind me”.2 min06 How do I know when someone has downloaded my files?If you sent your files by email, Pandafile emails you as soon as each recipient downloads, with their address in the subject. You get one email per person.2 min07 How do I stop Pandafile reminder emails?Open any reminder and click “Don’t remind me about these files” at the bottom. That’s it: no sign-in needed, and you can still download the files until they expire.2 min08 Pandafile code not arriving? Here’s what to doMost missing codes are in Spam or Promotions, or were sent to a mistyped address. Check those, wait a minute or two, then use “Send a new code”.3 min09 Pandafile emails going to spam? How to fix itOpen your Spam or Junk folder, find the Pandafile email and mark it as “Not spam”. Then add the sender to your contacts so future codes and transfers arrive in your inbox.3 min10 What does the Pandafile email look like for recipients?Recipients get an email titled “[your email] sent you [files] with Pandafile”. It shows your title and message, a “Get your files” button with their personal link, and the date the files expire.2 min

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