Receiving & downloading

Open links, ZIPs and phones. 10 guides.

01 How do I download all files at once as a ZIP?Press the green Download all button on the download page. Every file comes down as one .zip file, with the sender's folders kept intact.2 min02 How do I open a Pandafile link someone sent me?Click the link or the button in the email and your browser opens the Pandafile download page. You do not need an account, an app or a plugin to get your files.2 min03 Can I save Pandafile files to Google Drive, iCloud or OneDrive?Not directly yet. Download the files to your device first, then upload them to your cloud drive. On iPhone you can set Safari to save downloads straight into iCloud Drive.3 min04 How do I ask the sender to resend Pandafile files?Only the sender can send the files again. Message them, say what went wrong, and they can create a new link on pandafile.co in a minute or two.2 min05 How do I download just one file from a Pandafile transfer?On the download page, press Download next to the file you want. Only that file is saved, straight into your browser's usual downloads folder.2 min06 How do I download Pandafile files on iPhone or Android?Open the link in Safari or Chrome and press Download or Download all. iPhone saves to Files > Downloads; Android saves to the Downloads folder.3 min07 How do I unzip a file on Mac, Windows, iPhone or Android?You do not need extra software. Double-click on a Mac, right-click and choose Extract All on Windows, tap it in the Files app on iPhone, and use Files by Google on Android.3 min08 Is it safe to open a Pandafile link?A real Pandafile link starts with pandafile.co and uses HTTPS. The link itself is safe, but we do not scan files for viruses, so only open files you expect from people you know.3 min09 Pandafile link expired: can I still get the files?No. Once a transfer expires the files are deleted from our servers and cannot be recovered, by you or by us. Ask the sender to send them again.2 min10 Why is my Pandafile download slow or stuck?Download speed is mostly set by your own connection. Moving closer to Wi-Fi, pausing other downloads, turning off a VPN or downloading files one by one usually fixes it.3 min

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