What does the Pandafile email look like for recipients?

2 min read · Updated 2026-11-13

Short answer

Recipients get an email titled “[your email] sent you [files] with Pandafile”. It shows your title and message, a “Get your files” button with their personal link, and the date the files expire.

Before you send something important, it helps to know what lands in the other person’s inbox. Here’s the email your recipients receive when you use “Send by email”.

A Pandafile transfer email showing the subject line with the sender’s address, the title Holiday photos, a message in quotes, a Get your files button and the expiry date.
The recipient sees who sent it (1), your title and message (2), one button (3) and the expiry date (4).

What’s in the email

  • Subject: your email address, what you sent (for example “3 files”) and “with Pandafile”.
  • Heading: “[your email] sent you files”.
  • Your title in bold, if you added one.
  • The number of files and total size.
  • Your message in quotes, if you wrote one.
  • A green “Get your files” button with their personal link.
  • “Available until” and the expiry date: 7 days after sending on the free plan, 14 days with Plus, 30 days with Pro.

Replies come to you

The email comes from Pandafile, but the reply-to address is yours. If a recipient hits Reply to ask a question, it goes straight to your inbox, not to us.

The language

Pandafile is available in 20 languages. The email is written in the language you were using on Pandafile when you sent it, so pick the right one before sending to someone abroad.

Ads and paid plans

Free transfers are funded by ads, which appear on the download page. With Plus or Pro, there are no ads for you or your recipients.

After they open it

The button opens the download page, where they can download single files or everything as a ZIP with folders kept. If they don’t download, they get one reminder a day until they do or the files expire, and you get an email when they download.

Related guides

Does each recipient get their own download link?Yes. Each person you email gets a personal link to the same transfer. It lets Pandafile tell you who downloaded, and remind only the people who haven’t.Does Pandafile remind people to download their files?Yes. Anyone you emailed who hasn’t downloaded yet gets one reminder a day. Reminders stop when they download, when the files expire, or if they click “Don’t remind me”.Pandafile emails going to spam? How to fix itOpen your Spam or Junk folder, find the Pandafile email and mark it as “Not spam”. Then add the sender to your contacts so future codes and transfers arrive in your inbox.How do I send files to several people at once?Choose “Send by email”, type up to 10 email addresses separated by commas, confirm your own email and press Send. Everyone gets their own personal link to the same files.
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